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TERMS AND CONDITIONS
394, route de la Montagne
74350 Cuvat (FRANCE)
N° Siret : 47861688100031
Company creation : 15-10-2009
The following conditions are appropriate to define the mutual obligations of the parties concerned and the different steps of the order process.
SPORT-ADHESIF is a web site whose aim is to sell adhesive items for decoration.
Our prices are specified in Euro all taxes included (TTC) and apply at the validation of the order by the customer. They do not include shipping and packing costs which are invoiced in addition to the prices of the items ordered and indicated before the final validation of the order. The price is due in full at the time of order. As our prices are always based on markets contracted with our suppliers and partners, we reserve the right to modify them. (VAT not applicable, art. 293 B from French General Tax Code).
Shipping and packing costs must be paid by the receiver. They depend on the shipping area (see table below). The items are delivered to the address indicated by the customer.
We do our best to post the validated orders in 24 working hours according to the receipt of your payment
If you pay by credit card before12:00 a.m., your order can be prepared and posted the same day!
No shipping on Saturday, Sunday and public holidays. (Orders registered from Friday after 12:00 a.m. to Monday before 12:00 a.m. will be treated and posted on Monday afternoon). Please note that the delivery terms below are indicative and based on working days. Our delivery terms depend on our transport partner La Poste and SPORT-ADHESIF cannot be held liable for any late delivery.
Be careful!! : The order will be processed only on receipt of payment, extending delivery times accordingly.
The shipping price is a single payment, regardless the amount of the order.
|Destination||Prices in €||+ 59€ purchases||Time noted||Way of shipment||Extra Insurance parcel|
|FRANCE METROPOLITAN||4,95 €||Free*||1 à 3 days||Tracking number||+ 2,00 € (optional)|
|CORSE||4,95 €||Free*||2 à 4 days||Tracking number||+ 2,00 € (optional)|
|MONACO||4,95 €||Free*||2 à 3 days||Tracking number||+ 2,00 € (optional)|
|DOM-TOM*||9,95 €||Free*||4 à 7 days||Tracking number||+ 10,00 € (optional)|
|27 EUROPE COUNTRIES**||9,95 €||Free*||3 à 5 days||Tracking number||+ 10,00 € (optional)|
|4 WORLD COUNTRIES***||25,95 €||25,95 €||5 à 9 days||Tracking number||+ 10,00 € (optional)|
Insurance guarantee :
All merchandise sold is transported at the risk of the buyer. The parcels can be all tracked on Internet until its deposit in your mailbox. This tracking brings you an additional security for your expeditions (please ask us per e-mail for the tracking number as soon as you receive the validation number of your order)
If you don’t validate the insurance option, you acknowledge and agree that no insurance is included in these forms of delivery. You will not be either returned or refunded, even if the parcel is lost, stolen or damaged.
If you choose our parcel insurance, please tick the box “with parcel insurance”, when you validate your order. This insurance will be invoiced as a supplement of the shipping costs and guarantee you the replacement of your same order even if the parcel is lost or damaged by the postal service.
The customer has a time of seven clear day’s retractation as from the delivery of the order to report us any anomalies. The tracking number will justify the no-distribution of your parcel in mailbox and the return from you to SPORT-ADHESIF, of the damaged goods will justify their deterioration.
After receiving the above information, we will proceed in these two cases to the immediate replacement of your order.
- The tracked parcel is only available for the 11 European countries* (Germany, Belgium, Spain, Estonia, Finland, Greece, Ireland, Luxemburg, Netherlands, Portugal, Switzerland), for Canada and the United States of America and for DOM-TOM. Thanks to our barcode printed above the parcel, its tracking allows you to know the date of delivery or the reasons of no-delivery of your shipping on: www.laposte.fr/csuivi
By ordering an item to SPORT-ADHESIF, the customer acknowledges having read these general terms and conditions of sale and delivery and agrees them with no restriction. The customer interested in an item which is visible on the web site SPORT-ADHESIF, respects the following process in order to establish his order. After clicking on the icon "add to cart", and after having checked the details of his order (color, quantity, price, etc.), the customer validates his choice of one or many selected items by a click. He writes then his relevant contact details (which will be pre-filled during his next visit) with the compulsory statements. When the customer clicks on the button « Validate your order », it accesses the summary of the order in which all information is recalled.
Means of payment: the customer can pay by credit card directly on the web site or send us by post the payment by banking or postal check. After having validated his means of payment, the customer validates definitely and irrevocably his order with the following effects.
Payment by credit card on the web site: the customer validates his address, the item and the total price. He gives the number of his credit card with the expiry date. He validates definitely his order by clicking on the button “Validate”. This validation is final and will commit irrevocably the parties.
Payment by bank transfer: the customer validates his address, the item and the total price. He will find our IBAN which allows him to make the bank transfer. This validation is final and will commit irrevocably the parties. If you choose the payment by bank transfer, you have 10 days to send your payment. After that deadline your order will be automatically canceled.
SPORT-ADHESIF reserves the right to refuse to make a delivery or to honor an order emanating from a consumer who has not settled completely or partially a previous order or with whom a payment dispute was still being terminal.
6. SECURE PAYMENTS
In order to insure the security of the payments, the web site SPORT-ADHESIF uses the services of secured payments Merc@net, which is an electronic money service developed by BNP Paribas. Its services integrate the encryption of the information thanks to the SSL technologies (Secure Sockets Layer) which allows to insure the data and transactions’ security. The confidential data (credit card number and expiry date) are directly transmitted to the bank server in encrypted form without being routed via the SPORT-ADHESIF server terminals. When the bank details are validated the administrator of secure electronic payment sends an authorization request to the network bank card. The administrator of electronic payment delivers an electronic certificate.
On no account, we guarantee that the supplied goods are able to answer a particular problem which is appropriate to the activity of the user. We are kept in no duty of result. The guarantee concerns only the physical defects of the material support (and in a maximum deadline of 15 days after reception of the goods), our intervention limiting itself in every case, in most, to the pure and simple exchange of damaged items.
The granting of the guarantee supposes that the delivered goods were used in the normal conditions of exploitation. We are kept in no compensation to the user or to the third parties for the consequences of the use of the goods, which can be direct or indirect damage, accidents to the people, damage in the goods different from our equipment, from loss of earnings or from loss of income.
By virtue of the article L121-16 of the Consumer code, the customer has a deadline of seven days as from the delivery of his order to turn to his expenses the product to SPORT-ADHESIVE. The product, which will have to be returned, accompanied with a copy of the invoice, will be exchanged or refunded (the cost of the initial shipment committed by SPORT-ADHESIVE for the expedition of your order will not be refund).
The returned product must not have undergone any damage: complete product in its original packing and in good condition. This deadline runs from the date of delivery of the product to the consumer. Be careful! The discounted products cannot be returned or exchanged.
SPORT-ADHESIF cannot be held responsible for direct or indirect consequences of a cancellation of order or for a delay in delivery for any reasons and in particular case of disturbance, transport strike and generally in case of events independent from his will. Our responsibility will not be committed in case of delay due to a stock shortage by our supplier. As Customer, you are responsible for your own choice of the product and for its adequacy to the use which you will make. The customer uses items which are old by SPORT-ADHESIVE at his own risk. The pictures presentation of products are not contractual. Besides, in case of no substantial differences between the photos of presentation of items of our Web site, tints, and the ordered items, our responsibility will not be committed.
For all the stages of access to the site, of consultation, filling of forms, signing of order, delivery of items or any other service, the company SPORT-ADHESIF is bound only within the limits of due care. As a consequence, the responsibility of SPORT-ADHESIF could not be committed for all the inconveniences or the damage inherent to the use of the network Internet and and totally out of the control of the precautions taken by SPORT-ADHESIF. In particular, any disturbance in the supply of the service, either any outside intrusion or presence of computer virus, could not engage the responsibility of SPORT-ADHESIF.