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FAQ : Frequently asked questions
1. TECHNICALS CARACTERISTICS
- What can we decorate with 1 adhesive roller of 11 meters?
The 11 meter length x 1,9 cm was studied to allow to decorate entirely a hoop of rhythmic gymnastics of competition Pastorelli (section 18 mm diameter and internal diameter of 85 cms). The roller can also decorate a pair of clubs approximately 4,5m to decorate entirely a pair of clubs Pastorelli 45cm (approximately 1,2m for the collar and 1,1m for the body for 1 club 45cm Pastorelli) and approximately 4m to decorate entirely a pair of clubs Pastorelli 41cm (approximately 1m for the collar and 1m for the body for 1 club 41cm Pastorelli)), a pair of ski sticks, etc. … This value, proposed for information purposes, aims at giving you a valuable scale to order the quantity which you need. For the teams, always plan a margin of additional length by security.
Definition of the parts of the club: the collar is the long part connecting the head with the body. The head is the small ball in the extremity never exceeding 3cm a diameter, and the body is the widest part of the clubs at the other end.
- What means the number of stars for the quality?
- What are the precautions to be taken to extend the life expectancy(cycle) of the adhesive?
Before application, well dry and dust the surface to be decorated.
- Or can we store the non-used adhesive?
- For what activities may I use the adhesive decoration?
Twirling, the Drum majorettes
The Hula Hoop
The Ski, the Snowboard
The Bike, The Cycling
Figure ice skating, the dance
Sticks of Scandinavian walking
The Magic, the Circus
Hoops and clubs of juggling
The Car tuning, the bike, the car, the motorcycle, the quad
Decoration of your shops and stores
Wedding invitation and birth announcement
Decoration, tables of Christmas Home
The Marriages, the fashion shows
Television studio sets, of theaters, movies
- What does it mean : price/meter "?
- To what is of use the transparent?
- What does it mean " the paper base of protection "?
It is the paper on which the adhesive part bases. SPORT-ADHESIVE proposes a range with paper base or without paper base. To you to choose!
- What the thermal projection of colors under the movie?
It is the fabrication method of the adhesive tape that allows this one to obtain an optimal esthetic shine and a luminosity. This adhesive tape is frequently used to decorate textiles and clothes. He is single-use and does not allow to be once unstuck again put, if you wish to keep all his depiction.
- Or to find the technical information on a product?
- What are the Materials used for tapes ?
- How to know the availability of articles?
3. ACCOUNT SPORTADHESIF
- What the account SPORTADHESIF.COM?
Reach your account for:
- Save time during your orders
- Follow the state of your orders
- Download your invoices and shippings
- Consult your old orders and invoices
- Update your address and phone number in your account
- Modify your password
- Register several addresses (to deliver to your friends or members of the family!)
- How to create my account SPORT-ADHESIVE?
Click the section " my account " or "the connection" which displays above on the right of all the pages of the site. Follow then the procedure by completing the form of the space " record ". If you meet difficulties do not hesitate to contact us. We shall answer you as soon as possible.
- How may I contact you?
- Or by mail in SPORT-ADHESIVE 6, imperial road, 74370 saint Martin Bellevue.
- Or by e-mail by clicking " contact us " and by completing the form of contact.
We shall answer you in every case as soon as possible.
- How to make a command(order)?
Your choice is made? Choose your article then click "Add to cart" to fill your basket. You have then the possibility " to pursue your purchases ", or " to validate your order " by letting you guide through the stages of the procedure of command(order):
1) Mode of order : create your account or become identified if this one is already created.
2) Information of invoicing: indicate your billing address which will appear on your invoice.
3) Information of delivery: you have the possibility of choosing the same address as for the invoicing or of making you deliver to a different address (workplace, family).
4) Mod of delivery: choose your destination and the price list will be directly communicated with you according to your choice. If you opt for an insurance, want necessarily check the box "self-assuredly".
5) Information of payment: choose your method of payment. Bank card or Check the order will be validated that has reception of the payment accompanied with the number of order, for a maximum deadline of 10 days. After this deadline, the order will automatically be cancelled.
- What are the deadlines of coverage of my order ?
6. PAYMENT AND INVOICE
- What are the different mod of payment ?
Payment by credit card on the web site: the customer validates his address, the item and the total price. He gives the number of his credit card with the expiry date. He validates definitely his order by clicking on the button “Validate”. This validation is final and will commit irrevocably the parties.
Payment by bank transfer: the customer validates his address, the item and the total price. He will find our IBAN which allows him to make the bank transfer. This validation is final and will commit irrevocably the parties. If you choose the payment by bank transfer, you have 10 days to send your payment. After that deadline your order will be automatically canceled.
- Is the on-line payment secured ?
7. DELIVERY AND DESTINATIONS
- The list of the delivered countries?
- My parcel, at my home(with me), there how long and at what price(prize)?
The shipping price is a single payment, regardless the amount of the order.
|Destination||Prices in €||+ 59€ purchases||Time noted||Way of shipment||Extra Insurance parcel|
|FRANCE METROPOLITAN||4,95 €||Free*||1 à 3 days||Tracking number||+ 2,00 € (optional)|
|CORSE||4,95 €||Free*||2 à 4 days||Tracking number||+ 2,00 € (optional)|
|MONACO||4,95 €||Free*||2 à 3 days||Tracking number||+ 2,00 € (optional)|
|DOM-TOM*||9,95 €||Free*||4 à 7 days||Tracking number||+ 10,00 € (optional)|
|25 EUROPE COUNTRIES**||9,95 €||Free*||3 à 5 days||Tracking number||+ 10,00 € (optional)|
|2 WORLD COUNTRIES***||25,95 €||25,95 €||5 à 9 days||Tracking number||+ 10,00 € (optional)|
- May I be delivered to another place than my place of residence?
- How may I know the day of shipping and of delivery of my order ?